Name of company
More Heat
Registered office
287 Wednesbury Road
Walsall WS2 9QJ
Contact details
Tel: +44 1922 646963+44 1922 646963
E-mail: moreheat@hotmail.co.uk
Fax: +44 1922 646963
TERMS AND CONDITIONS
1. GOODS: ALL GOODS REMAIN THE PROPERTY OF MORE HEAT UNTIL PAID FOR IN FULL.
2. PRICES: ALL PRICES INCLUDE VAT AT THE CURRENT RATE AND EXCLUDE FITTING CHARGES.
3. PAYMENT: A 50% DEPOSITE IS REQIRED ON ALL PURCHASES. ALL GOODS MUST BE PAID FOR BEFORE OR UPON DELIVERY. SPECIAL ORDERS MUST BE PAID FOR IN FULL AT THE TIME OF ORDERING. WE ACCEPT CASH, MOST CREDIT CARDS DEBIT CARDS AND CHEQUES WITH A CHEQUE GUARANTEE CARD( THERE IS A MINIMUM 3% CHARGE ON CREDIT CARDS ).
4. INSTALLATION: ALL GOODS MUST BE INSPECTED BEFORE AND UPON INSTALLATION.
MORE HEAT WILL NOT ACCEPT ANY LIABILITY FOR ANY DAMAGE OR DEFECTS AFTER
INSTALLATION. MORE HEAT DOES NOT EMPLOY ANY INSTALLERS WE ONLY
RECOMMEND THEM. COSTS OF INSTALLATIONS ARE TO BE ARRANGED BETWEEN MORE
HEAT AND CUSTOMER BEFORE THE INSTALLATION. CUSTOMERS HAVE THE RIGHT NOT
TO TAKE OUR ADVICE AND USE INDEPENDANT INSTALLERS.
PROBABLY THE MOST IMPORTANT ASPECT OF BUYING A FIREPLACE IS GETTING IT
INSTALLED CORRECTLY! FIRES AND FIREPLACES ARE NOT D.I.Y PROJECTS! MORE HEAT
STRONGLY RECOMMENDS THAT ALL FIRES AND FIREPLACES ARE INSTALLED BY A
PROFESSIONAL INSTALLER, THIS ENSURES ALL ITEMS ARE FITTED TO THE CURRENT
LEGAL REQUIREMENTS AND MEET STRICT STANDARDS OF SAFETY IT IS UP TO THE CUSTOMER TO CHECK THAT ANY GAS INSTALLER IS GAS SAFE REGISTERED.
ALL WOOD AND MULTIFUEL BURNER STOVES ARE INSTALLED BY HETAS REGISTERED.
5. DELIVERY: DELIVERY IS FREE IF PURCHASE OF £500+ IN THE REGION OF WALSALL AREA. THEREAFTER A MINIMUM CHARGE OF £25 WILL BE MADE TO COVER COSTS. GOODS MAY BE COLLECTED BY CUSTOMERS OR AN INSTALLER BUT NO LIABILITY WILL BE ACCEPTED FOR ANY DAMAGES ONCE GOODS HAVE LEFT THE STORE IF GOODS ARE DELIVERED BY MORE HEAT THEN IT IS THE CUSTOMERS RESPONSIBILITY TO CHECK THE GOODS FOR DEFECTS UPON DELIVERY AND INSTALLATION, ANY DEFECTS SHOULD BE POINTED OUT AS SOON AS POSSIBLE. NO LIABILITY FOR ANY DEFECTS OR DAMAGE WILL BE ACCEPTED AFTER INSTALLATION. DELIVERY DATES AND TIMES ARE APPROXIMATE. MORE HEAT WILL NOT BE LIABLE FOR ANY COSTS, LOSSES OR DAMAGES INCURRED BY DELAYS IN DELIVERY AND TIME IS NOT OF ESSENCE IN THE CONTRACT.
6. CANCELLATION: MORE HEAT HAS THE RIGHT TO CANCEL ANY ORDER WITHOUT NOTICE. ANY COSTS OR DAMAGES INCURRED BY CUSTOMERS WILL NOT BE MET BY MORE HEAT. ANY CANCELLATION MADE BY CUSTOMER AFTER AN ORDER A CHARGE WILL BE INCURRED OF 25% UNLESS A REASONABLE AGREEMENT IS MADE BY THE CUSTOMER AND MORE HEAT.
7. RETURNS: SHOULD YOU WISH TO RETURN ANY GOODS THEY MUST BE RETURNED WITHIN SEVEN DAYS AND IN THE ORIGINAL PACKAGING AND UNUSED (THERE WILL BE A 25% RESTOCKING CHARGE), UNLESS FOUND DAMAGED OR FAULTY UPON DELIVERY.
ALL DISPLAY MODELS SOLD AS SEEN AND NOT REFUNDABLE / RETURNED. NO GUARANTEE IS GIVEN ON EX-DISPLAYED PRODUCTS.
8. PRODUCT SPECIFICATION / COLOURS AND SIZES: ALL PRODUCTS ARE PRODUCED AND MANUFACTURED TO BE AS CLOSE TO THAT OF THE DISPLAYED MODEL WITHIN THE SHOWROOM. HOWEVER CUSTOMERS MUST ACCEPT THAT NO TWO PRODUCTS ARE EXACTLY AND PERFECTLY THE SAME, THIS IS MORE SO IN THE CASE OF NATURAL PRODUCTS. MORE HEAT CANNOT GUARANTEE THAT NATURAL OR NATURALLY MANMADE PRODUCTS WILL BE 100% THE SAME AS THE SAMPLES ON SHOW IN THE STORE.
9. CUSTOMERS REQUESTS: MORE HEAT WILL NOT ACCEPT ANY LIABILITY FOR ANY
COSTS INCURRED AS A RESULT OF INCORRECT SIZES, COLOURS AND
INFORMATION SUPPLIED BY THE CUSTOMER.